by Anthony Francisco, Chair, Association of Public Treasurers' Cash Handling Committee and Treasurer, Norman, OK

Internationally recognized in the public sector market as the most practical, comprehensive guide for training proper cash handing procedures. Complete with training modules, glossary of terms, sample cash handling legislation, and much more.

Introduction

This Manual is intended to improve cash handler’s skills and knowledge; increase awareness and improve customer service; and enhance the accountability of cash handlers as evidenced by decreased errors and standardized cash handling practices consistent with the City code and recommended practices.

The Cash Handling Training Manual is intended to strengthen cash handling procedures and policies within governments. Towards that end, the cash handling training manual, course and certification component provide cash handlers with on-going, up-to-date training that address rapidly changing practices and technologies in the field of cash management.

Table of Contents

1. Training Objectives
2. Training Module One- Background
     Highlights:
• Purpose of City Treasurers Office
• Your Job as a Cash Handler
• Federal Cash Handling Regulations
• Federal Reserve System
• Legal Background for Treasury Functions
3. Training Module Two- Currency and Check Recognition
     Highlights:
• Recognizing Currency
• Counting Currency
• Handling Mutilated Currency
• Check Fraud
• Credit/Debit/Charge Cards
4. Training Module Three- Daily Cashier Operations
     Highlights:
• Custodial Responsibility of Cash Handlers
• Balancing Cash Drawer
• Armored Car and Night Deposits
• Non-Government Money
5. Training Module Four- Security Procedures/Loss Prevention
• Intro to Security Procedures/Loss Prevention
• Procedures to Follow During a Robbery
• Fire/Bomb Threat
6. Other Forms of Payments
7. Glossary of Terms
8. Sample Cash Handling Legislation- Procedures and Documentation- City Cash
9. Cash Handling Training Syllabus
10. Appendix A- Federal Reserve System
11. Appendix B- US Currency
12. Appendix C- Parts of a Check
13. Appendix D- Sample Cash Drawer Reconciliation Sheet
14. Appendix E- Currency Handling Exercises
15. Certification Application